The Customer is the Boss ![]()
A Letter from the President
At Cambridge Brass, we know that there is only one boss and it is the customer. The customer is the person that pays everyone’s salary and who decides whether a business is going to succeed or fail. The customer doesn’t care if a business has been around over 100 years…the minute it starts treating them badly, they’ll put it out of business simply by spending their money someplace else. That is why no matter what decision we make in our company, we first ask ourselves how it will affect the boss, our customer. If it isn’t a good decision for the customer, it isn’t a good decision for our company. This philosophy has served us well for many, many years.
Our people make a difference and are the key to our longevity. We are proud of the many years of service from co-workers at Cambridge Brass. This is a company that people retire from after a long career. Multiple generations of the same families have worked here. We believe that our company “runs on people” and are proud to call these hard working and dedicated people our co-workers and part of our extended family.
I thank you for your interest in and support of Cambridge Brass. We will continue to earn your business and look forward to serving you, the Boss!
Chris Siabanis
About Cambridge Brass
Welcome to Cambridge Brass, one of North America's leading designers, manufacturers and distributors of municipal waterworks products. With over 100 years' industry experience, Cambridge Brass continues to offer the highest quality and innovative designs. Currently, our facility incorporates foundry, machining and assembly under one roof. This allows us to control quality, design and delivery, as well as meet our customer needs in a timely and efficient manner. Located in Cambridge, Ontario, Cambridge Brass is dedicated to providing a wide range of waterworks brass and doing so with the highest standard of customer service. Review our Accessible Customer Service Policy by clicking on the link provided: .
Our Core Values
Quality is at the forefront of everything we do. From raw material sourcing to final inspection, we adhere to demanding manufacturing processes and attentive quality control measures to guarantee that each product meets our exacting standards. Our team of skilled engineers and technicians are dedicated to continuous improvement, leveraging the latest technology and innovations to enhance our product offerings continually. We prioritize our customers' needs and strive to exceed their expectations through exceptional products and services. Their satisfaction is at the heart of everything we do. We are committed to excellence, and our dedicated team exemplifies this commitment daily.
Discover Cambridge Brass
Thank you for your interest in Cambridge Brass. Explore our website to learn more about our products, projects, and partnerships. For inquiries, collaborations, or to discuss how Cambridge Brass can support your next endeavor, please contact us. We look forward to building a lasting relationship with you.
Cambridge Brass products are designed, manufactured and tested in accordance with the following standards as applicable:
AWWA C800
NSF 61
NSF 372
NO-LEAD (US 111-380 SDWS)
ASTM B584 and B62
BNQ 3660-950
CAMBRIDGE BRASS
140 Orion Place Cambridge, ON
Canada N1T 1R9
PO BOX 249 N1R 5V1